critical
confirmed
QBCore · AGN-KB-QB-0005
Player data or inventory is missing, wrong, or resets
Missing items or money is something staff must look at directly. Please stop relogging — that can overwrite the last good copy — and open a ticket.
What you see
- Items, money or job state missing after a relog or a restart
- The character loads but with default data
- Possibly only after a crash or an unclean disconnect
What usually causes it
- The save did not complete before the disconnect
- A database write failed (see the oxmysql entries)
- Player data keyed on the wrong identifier — citizenid is the truth, a licence stored on a row can be a stale stamp from a previous owner
- A resource overwriting player data on load
Worth checking first
- Establish exactly when it was last correct
- Check whether the session ended in a crash or a clean exit
- Check the server log for database errors at that timestamp
- Check whether other players lost data in the same window
Safe steps, one at a time
- Player-side: do NOT keep relogging to test — each relog can overwrite the last good save. Stop and report it
- Staff: treat as potential data loss. Snapshot before any fix attempt
- Staff: verify against citizenid, not a licence column
These are suggestions, not instructions. Do only what you are comfortable with, back up anything important first, and stop if a step does not match what is on your screen. Advice, risk and responsibility.
When to stop and ask staff
Always staff, immediately. Anything touching money, items or characters is escalated and never answered by automation.
Looks like
AGN resource / QBCore
What staff will need
- Character name and citizenid if known
- Last known good time
- What is missing, specifically
- Whether the session crashed
- Whether other players were affected in the same window
Applies to
qb-core and the AGN inventory resource; note both versions.
Last reviewed Fri Sep 18.