Open a ticket

Some things need a person. Anything about your account, a ban, a payment, or missing items or money always does — this site will not try to answer those, on purpose.

Before you open it

Have the exact error text ready, or a screenshot of it.
Know whether it happens only on AGN or on other FiveM servers too. This one answer saves the most time.
If you ran the Support Assistant, have your case number or the saved report to attach.

Attach a troubleshooter report

If you already submitted one here, quote the case number (it looks like AGN-2609-ABC123). Staff can pull the full packet straight into your ticket from it.

Submit a report first

Go to AGN tickets

Tickets are handled in Discord by the AGN support team.

Open the AGN ticket system

Never share a password, a login code, or a payment detail in a ticket, a report, or a screenshot. AGN staff will never ask you for any of them.