Fix it yourself first. Send us only what you choose.

AGN’s troubleshooting hub for GTA V, FiveM, Windows, graphics, audio, voice, network and AGN’s own scripts. Run the checks on your own computer, read the results in plain language, and decide for yourself whether any of it comes to us.

Download the Support Assistant Diagnose my issue in the browser

●Nothing is sent to AGN unless you choose Submit Report. The tool runs entirely on your PC and has no automatic upload in it at all.

What is going wrong?

GTA V or FiveM will not start

Nothing opens, or it closes immediately

FiveM cannot find GTA V

It asks for your game folder, or rejects it

FiveM crashed or froze

It closes to desktop, or stops responding

I cannot join AGN

Timeouts, handshake failures, rejections

Stuck loading or downloading

The join screen stalls or restarts

Game storage or cache problems

Old assets, huge cache, cache errors

Low FPS, stutter, textures or display

Performance and visual problems

Audio or microphone

No sound, or nobody can hear you

Radio works but proximity voice does not

Or the other way round

See all 13 guided routes →

A reviewed error library, not a pile of forum posts

77 reviewed entries. Every one names the exact message it applies to, what it usually means, safe steps to try, and when to stop and bring it to staff. Entries taken from Cfx.re’s own documentation quote the error text verbatim rather than from memory.

Nothing reaches this library without a person approving it. AGN Intelligence can propose an entry; it can never publish one.

Search the error library Ask AGN Intelligence

Whose problem is it?

That is the question worth answering first, and most of the time one test answers it: join any other FiveM server for two minutes.

Broken everywhere — your PC, your FiveM or GTA V installation, drivers, or your connection.
Broken only on AGN — ours. Do not start reinstalling things. Send us the report instead, and we will look at the resource or the asset involved.

Get the tool

v1.2.0 · released 2026-09-18

SHA-256 39b357e031932267cd27e5cdb8826dda57253d99009af2c2162991ef9540cbad

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Your data, your call

No automatic collection. No automatic upload. Identifiers, tokens, paths and addresses are stripped on your own machine before you ever see the report.

How this protects your privacy