Low FPS, stutter, textures or display
Frame rate, stutter, missing textures, an invisible world, or the wrong screen settings.
What gets checked, and why
- GPU name, driver version and driver age
- Whether Windows is on the Microsoft Basic Display Adapter
- Integrated versus discrete GPU on laptops
- VRAM, RAM and free disk space
- Resolution and refresh rate
- Safe read of your GTA V graphics settings
- Overlay software
These checks read information. They change nothing on your computer. Repairs are offered separately, one action at a time, and only after you confirm each one.
Worth answering before you ask for help
- Is it everywhere, or only in busy areas?
- How does single-player compare?
- Which overlays are running?
Known issues in this area (16)
This specific component needs a newer Windows 10 than the one installed. Updating Windows is the fix.
Another program has put the wrong version of a shared Windows file into a system folder, and FiveM is tripping over it. The fix is real but it involves a Windows system folder, so it is worth doing with someone rather than alone.
Windows lost contact with your graphics card and reset it. That is a driver or hardware event rather than something inside the game.
Windows is drawing your screen with a basic fallback driver, not your actual graphics card. Nothing will run well until the real driver is installed.
Windows could not load one of the shared components the game needs. It is a Windows-side problem, not a FiveM or AGN one.
A shared Windows component the game relies on is not installed. Microsoft publishes the installer for it.
FiveM's menus are drawn by an embedded browser, and some older AMD laptop graphics chips do not get along with it. This is a known FiveM-side problem.
When the usual causes are ruled out, FiveM's developers can read a performance recording to see what is actually eating the time.
Laptops have two graphics chips. Yours is currently using the low-power one for FiveM.
The game is running out of room for textures, or a file from the server did not arrive. Both look identical on screen.
Frame rate problems are either your settings, something else running on your PC, or the server being busy. The checks separate those three.
Something else on your PC has hold of the file FiveM needs to write.
Security software sometimes mistakes FiveM for something harmful because of how it loads into the game.
Windows and GTA V both need working room on the drive. When it runs out, symptoms look random.
FiveM and GTA V both require a reasonably current Windows. Very old builds stop being supported.
Graphics drivers get fixes for games regularly. A very old one is worth updating before chasing anything more complicated.
Run this on your PC
The Support Assistant runs these same checks locally and writes a report you review before anything leaves your machine.
Download the tool