AGN Troubleshooter
FiveM · GTA V support

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medium confirmed Graphics · AGN-KB-GFX-0003

Laptop is rendering on the integrated GPU instead of the discrete one

Laptops have two graphics chips. Yours is currently using the low-power one for FiveM.

What you see

  • Poor frame rate on a laptop that should perform well
  • Performance improves when plugged into mains power
  • Both an integrated and a discrete GPU are present

What usually causes it

  • Windows graphics preference is set to power saving for FiveM
  • The laptop is on battery and limiting performance
  • The external display is wired to the integrated GPU

Worth checking first

  • List every GPU present (the Support Assistant does)
  • Check whether the laptop is on battery or mains
  • Check the Windows Graphics settings entry for FiveM

Safe steps, one at a time

  • Plug the laptop into mains power and set the Windows power mode to Best performance
  • In Windows Settings → System → Display → Graphics, set FiveM to High performance
  • In the NVIDIA or AMD control panel, set the preferred processor for FiveM to the discrete GPU
  • Do not disable the integrated GPU in Device Manager — on many laptops the screen is wired through it

These are suggestions, not instructions. Do only what you are comfortable with, back up anything important first, and stop if a step does not match what is on your screen. Advice, risk and responsibility.

When to stop and ask staff

Never an AGN issue.

Looks like

Player computer

What staff will need

  • Full GPU list
  • Whether on battery
  • Frame rate before and after

Applies to

Independent of AGN version.

Last reviewed Fri Sep 18.

Still stuck?

Run the checks Open a ticket

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