AGN Troubleshooter
FiveM · GTA V support

← Error library

high confirmed FiveM server · AGN-KB-SRV-0001

Server does not appear in the server list, or shows as private

This is about how the server publishes itself to the FiveM list. Nothing on your PC affects it — if you can still join with Direct Connect, you are not the problem.

What you see

  • The server is missing from the list, or listed as private
  • Players can sometimes still connect directly

What usually causes it

  • Cfx.re documents bad port forwarding or firewall configuration as the cause
  • sv_master1 left uncommented in server.cfg
  • Required server variables missing

Worth checking first

  • Confirm whether players can connect with Direct Connect — that separates listing from reachability
  • Check that server.cfg has #sv_master1 "" commented out
  • Check sv_projectName and sv_projectDesc are both set
  • Check http://ip:port/info.json resolves from outside the network

Safe steps, one at a time

  • Staff only. Verify the four checks above in order
  • Cfx.re's documented sequence is: test Direct Connect, comment out sv_master1, confirm info.json resolves externally, confirm the required variables are set

These are suggestions, not instructions. Do only what you are comfortable with, back up anything important first, and stop if a step does not match what is on your screen. Advice, risk and responsibility.

When to stop and ask staff

Server-side by definition. This is a staff entry; players cannot act on it.

Looks like

AGN server

What staff will need

  • Whether Direct Connect works
  • info.json response from outside
  • server.cfg excerpt (no secrets)

Applies to

AGN infrastructure.

Last reviewed Fri Sep 18.

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