AGN Troubleshooter
FiveM · GTA V support

← Error library

high confirmed FiveM server · AGN-KB-SRV-0004

info.json does not resolve from outside

The message

info.json

Server networking, not your PC.

What you see

  • The server does not list, and info.json is unreachable from outside

What usually causes it

  • The server is unreachable externally
  • Port forwarding is misconfigured

Worth checking first

  • Cfx.re's documented check: browse to http://ip:port/info.json from outside the network
  • Confirm with a port checker such as canyouseeme.org

Safe steps, one at a time

  • Staff only. Fix reachability first; the listing follows from it
  • Do not paste the full info.json publicly without reading it first

These are suggestions, not instructions. Do only what you are comfortable with, back up anything important first, and stop if a step does not match what is on your screen. Advice, risk and responsibility.

When to stop and ask staff

Server-side.

Looks like

AGN server

What staff will need

  • Whether info.json resolves externally
  • Port-checker result

Applies to

AGN infrastructure.

Last reviewed Fri Sep 18.

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